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What Assures Consumers

LRQA Trust and Transparency Podcast Series

– 19th Nov 2009 by Alex Briggs

This page contains all 10 episodes of the LRQA Trust and Transparency Podcast Series, which included 5 audio and 5 video episodes, as well as the “What Assures Consumers in an Economic Report.” The report was launched in April, 2009 and this podcast series is a result of that report and a series of interviews that were conducted during the launch of the report.

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Episode 10, LRQA Business Assurance Trust and Transparency Podcast Series

– 6th Nov 2009 by Alex Briggs

In Episode 10, the final one in the LRQA Business Assurance Trust and Transparency Podcast Series, Harriet Lamb, Fairtrade Foundation, Kate Ives, AccountAbility, Helen McTaggart, the Co-operative and Solitaire Townsend, Futerra Communications talk about the key findings from the “What Assures Consumers” research.

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Episode 9, LRQA Business Assurance Trust and Transparency Podcast Series

– 19th Oct 2009 by Alex Briggs

In Episode 9 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Helen McTaggart rom the Co-operative talks about the What Assures Consumers in an Economic Downturn Report. She also talks about some of the key issues that the Co-operative is dealing with regarding CSR and climate change.

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Episode 6, Carbon Footprinting, LRQA Business Assurance Trust and Transparency Podcast Series

– 11th Aug 2009 by Alex Briggs

In episode 6 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, carbon footprinting and “green issues” are discussed. Featured are Harriet Lamb, Fairtrade Foundation, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.

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Episode 4, INDEPENDENT ASSURANCE, LRQA Business Assurance Trust and Transparency Podcast Series

– 14th Jul 2009 by Alex Briggs

In Episode 4 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, the importance of independent assurance in restoring consumer trust in organisations and government is highlighted. Featured are Harriet Lamb, Fairtrade Foundation, Helen McTaggart of the Co-operative, Alan Knight and Kate Ives, AccountAbility, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.

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Episode 3 LRQA Business Assurance Trust and Transparency Podcast Series

– 2nd Jul 2009 by Alex Briggs

Episode 3 LRQA Business Assurance Trust and Transparency Podcast Series In Episode 3 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Solitaire Townsend, co-founder and Chief Executive of Futerra Communications, offers insight into what businesses need to do to rebuild consumer trust, as well as the role that 3rd parties have in consumer decision making. Solitaire is one of the UK’s leading experts on environmental communications. In recognition of her work on environmental and sustainability issues, Solitaire was named as one of the original 15 “London Leaders” by then Mayor Ken Livingstone.

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Business Assurance Thought of the Day, June 26, 2009 - Reputational Risk

– 26th Jun 2009 by Alex Briggs

Andrew Tunnicliffe, chief operating officer at Aon Global Risk Consulting, had a very clear message for delegates at a recent conference:

Even in the heartland of corporate capitalism there is a realisation that they must embrace a sense of responsibility to the individuals, communities and even the global markets they serve.

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Danisco sees Sustainability leading Triple Bottom Line

– 26th Jun 2009 by Alex Briggs

According to this FoodNavigator.com article, Danisco’s new sustainability chief, Jeffrey Hogue, will look to build more value from company policies and seeing results on the bottom line – as well as for the environment and local communities.

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Episode 2 LRQA Business Assurance Trust and Transparency Podcast Series

– 19th Jun 2009 by Alex Briggs

Episode 2 of the 10 part LRQA Business Assurance “Trust and Transparency” Podcast Series. This episode focuses on the “Accountability Gap” that was highlighted in the What Assures Consumers in an Economic Downturn Report. The research for the report was conducted in the UK by YouGov, commissioned by AccountAbility , sponsored by the Co-operative and supported by LRQA. The “AccountAbility Gap” refers to the difference between what consumers think an organisation’s responsibility is and how well they are at living up to that responsibility.

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ISO 14001 and Stakeholder Credibility

– 16th Jun 2009 by Alex Briggs

ISO 14001, the environmental management systems standard, is increasingly being seen as a tool to help organisations engage with their stakeholders.
VWS has been working since 2006 with a project team drawn from all of the their divisions to implement ISO 14001 and achieve certification. This was awarded following a detailed audit of all five of VWS’s UK sites by Lloyds Register Quality Assurance (LRQA).

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