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Trust

Episode 6, Carbon Footprinting, LRQA Business Assurance Trust and Transparency Podcast Series

11th Aug 2009 by Alex Briggs

In episode 6 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, carbon footprinting and “green issues” are discussed. Featured are Harriet Lamb, Fairtrade Foundation, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.

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LRQA Business Assurance The Guardian Climate Change Summit Podcast

8th Aug 2009 by Alex Briggs

This podcast is a result of www.businessassurance.com being a media supporter at the Guardian Climate Change Summit in London in June 2009.
Some of the global climate change experts you will hear from in this podcast include Gavin Neath, VP Unilever, Donna Young, Head of Climate Change at BT, Zac Goldsmith, former editor of the Ecologist and one of the Conservative Party’s leading environmentalists and Andy Atkins, CEO of Friends of the Earth.

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Episode 5 LRQA Business Assurance Trust and Transparency Podcast Series

23rd Jul 2009 by Alex Briggs

In Episode 5 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Dr Alan Knight, Head of Standards and Related Services at AccountAbility, one of the leading think tanks on corporate social responsibility and climate change issues, and Kate Ives, co-author of the What Assures Consumers in an Economic Downturn report and also from AccountAbility, talk about some of the key results from the latest What Assures Consumers research.

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Episode 4, INDEPENDENT ASSURANCE, LRQA Business Assurance Trust and Transparency Podcast Series

14th Jul 2009 by Alex Briggs

In Episode 4 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, the importance of independent assurance in restoring consumer trust in organisations and government is highlighted. Featured are Harriet Lamb, Fairtrade Foundation, Helen McTaggart of the Co-operative, Alan Knight and Kate Ives, AccountAbility, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.

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Episode 3 LRQA Business Assurance Trust and Transparency Podcast Series

2nd Jul 2009 by Alex Briggs

Episode 3 LRQA Business Assurance Trust and Transparency Podcast Series In Episode 3 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Solitaire Townsend, co-founder and Chief Executive of Futerra Communications, offers insight into what businesses need to do to rebuild consumer trust, as well as the role that 3rd parties have in consumer decision making. Solitaire is one of the UK’s leading experts on environmental communications. In recognition of her work on environmental and sustainability issues, Solitaire was named as one of the original 15 “London Leaders” by then Mayor Ken Livingstone.

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Risk Managers crucial to restoring Trust

1st Jul 2009 by Alex Briggs

Association of Insurance and Risk Managers (AIRMIC) next chairman, Paul Howard, was recently interviewed by Sue Copeland for this article in Strategic Risk Magazine.

At a time when resources are even scarcer, risk managers are going to have to be much smarter in the solutions we offer and really review the cost benefit of any situation.

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Business Assurance Link of the Day, June 29, 2009 Ethical Behaviour is Good For Business

28th Jun 2009 by Alex Briggs

This article in Strategic Risk Magazine highlights the importance of Ethical Corporate behaviour during times of increased scrutiny and consumer distrust of organisations.

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Business Assurance Thought of the Day, June 26, 2009 – Reputational Risk

26th Jun 2009 by Alex Briggs

Andrew Tunnicliffe, chief operating officer at Aon Global Risk Consulting, had a very clear message for delegates at a recent conference:

Even in the heartland of corporate capitalism there is a realisation that they must embrace a sense of responsibility to the individuals, communities and even the global markets they serve.

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Danisco sees Sustainability leading Triple Bottom Line

26th Jun 2009 by Alex Briggs

According to this FoodNavigator.com article, Danisco’s new sustainability chief, Jeffrey Hogue, will look to build more value from company policies and seeing results on the bottom line – as well as for the environment and local communities.

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Business Assurance Thought of the Day, June 22, 2009 – Dubai and ISO 10002

22nd Jun 2009 by Alex Briggs

Increasingly, organisations are communicating their third party certification as a competitive advantage and as proof of improved stakeholder engagement. The recent communications of two Dubai organisations is a case in point.
DP World and Dubai Customs are both promoting their recent ISO 10002 (Customer Complaints) certification. Both organisations were certified by LRQA.

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