The management systems community
23rd Jun 2009 by Alex Briggs
This Infosysblogs post takes a closer look at where organisations are investing across their supply chain, breaking it down by location and sector.Interestingly, over 50% of organisations that took part in a recent poll inidated that forward planning was their focus, not maintenance.
22nd Jun 2009 by Alex Briggs
Increasingly, organisations are communicating their third party certification as a competitive advantage and as proof of improved stakeholder engagement. The recent communications of two Dubai organisations is a case in point.
DP World and Dubai Customs are both promoting their recent ISO 10002 (Customer Complaints) certification. Both organisations were certified by LRQA.
19th Jun 2009 by Alex Briggs
Episode 2 of the 10 part LRQA Business Assurance “Trust and Transparency” Podcast Series. This episode focuses on the “Accountability Gap” that was highlighted in the What Assures Consumers in an Economic Downturn Report. The research for the report was conducted in the UK by YouGov, commissioned by AccountAbility , sponsored by the Co-operative and supported by LRQA. The “AccountAbility Gap” refers to the difference between what consumers think an organisation’s responsibility is and how well they are at living up to that responsibility.
16th Jun 2009 by Alex Briggs
Here is a collection of notes and thoughts from Guardian Climate Change Summit 2009 in London yesterday, most of which were posted yesterday on our www.twitter.com/lrqa page.
First session thoughts and notes
Quote from Gavin Neath, Senior VP Unilever “Organisations need to learn humility.For the past 30 years, environmental groups were right, businesses were wrong.”
Mars looking to work with PAS 2050 the carbon Footprinting for products, according to Fiona Dawson, Managing Director, Mars, UK
16th Jun 2009 by Alex Briggs
ISO 14001, the environmental management systems standard, is increasingly being seen as a tool to help organisations engage with their stakeholders.
VWS has been working since 2006 with a project team drawn from all of the their divisions to implement ISO 14001 and achieve certification. This was awarded following a detailed audit of all five of VWS’s UK sites by Lloyds Register Quality Assurance (LRQA).
9th Jun 2009 by Alex Briggs
The 10 part “Trust and Transparency” podcast series is here! Harriet Lamb of The Fairtrade Foundation starts the series with her insight on what it takes for organisations to rebuild consumer trust. She also talks about Fairtrade and how they have done during the current economic downturn. She also shares her thoughts on the What Assures Consumers in an Economic Downturn report, the latest in a series from AccountAbility, sponsored by the Co-operative and supported by LRQA.
28th May 2009
This latest research report ‘What Assures Consumers in an Economic Downturn?’ highlights that consumer attitudes to corporate responsibility have remained fairly stable during the early days of this downturn, comments Barry Clavin, Ethical Policies and Sustainability Reporting Manager, The Co-operative Group. He also says in the foreword of the report that, issues that mattered to consumers back in 2006 remain important today. Download the Full Report.
27th May 2009 by Alex Briggs
The What Assures Consumers in an Economic Downturn report was commissioned by AccountAbility, sponsored by the Co-operative, supported by LRQA, with the online research being conducted by YouGov. In early June, we will be launching a 10-part audio and video podcast series from interviews and presentations from the launch event. Sign up to our subscription updates or our iTunes podcast link at the top right hand corner of www.businessassurance.com .
6th May 2009 by Alex Briggs
Sandy Sutherland is widely recognised as one of the pioneers of Quality Management Systems. He was a part of the team that developed 9001, and currently chairs the drafting group for OHSAS 18001, the Health and Safety Management System standard. In the latest episode of our Management Systems Podcast Series, he talked to www.businessassurance.com about the importance of robust management systems to help organisations survive the current economic downturn.
28th Jan 2009
Business Insurance Europe has conducted a panel interview comprising of insurance and risk management executives on the impact of the credit crunch upon businesses.
Short-term needs for credit to fulfil operational obligations have been identified as being much greater than ever to ensure future sustainability of businesses
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