Stakeholder engagement

Episode 7, LRQA Business Assurance Trust and Transparency Podcast Series

24th Aug 2009 by Alex Briggs

In Episode 7 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Sandy Sutherland, Head of Technical and Regulatory Affairs for Lloyd’s Register Quality Assurance (LRQA) talks about trust, carbon footprinting and the “AccountAbility Gap.” The interview was conducted at the Launch of the What Assures Consumers in an Economic Downturn Report at the Lloyd’s Register HQ in London. The research is the latest in a series from AccountAbility, sponsored by the Co-operative and supported by LRQA.

Episode 6, Carbon Footprinting, LRQA Business Assurance Trust and Transparency Podcast Series

11th Aug 2009 by Alex Briggs

In episode 6 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, carbon footprinting and “green issues” are discussed. Featured are Harriet Lamb, Fairtrade Foundation, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.

Business Assurance Thought of the Day, July 28, 2009 Climate Change

28th Jul 2009 by Alex Briggs

We are also quite sceptical when confronted with environmental claims from large organisations, assuming they are either greenwash or for PR.
That makes the following statement from Gavin Neath, Senior VP for Unilever all the more suprising and important:

I do think when business people talk about climate change, they ought to start with some humility. The harsh realities are that for the last thirty years or so the environmental movement has been right on this question and business has been fundamentally wrong. I think the salient point to make is that although business is now engaged with this question and many businesses are doing good work on it, the reality is that isn’t the case for all businesses and I don’t think business has fully internalised the consequences for it.

Episode 5 LRQA Business Assurance Trust and Transparency Podcast Series

23rd Jul 2009 by Alex Briggs

In Episode 5 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Dr Alan Knight, Head of Standards and Related Services at AccountAbility, one of the leading think tanks on corporate social responsibility and climate change issues, and Kate Ives, co-author of the What Assures Consumers in an Economic Downturn report and also from AccountAbility, talk about some of the key results from the latest What Assures Consumers research.

Business Assurance in an Economic Downturn – Robert DuPuy Podcast

22nd Jul 2009 by Alex Briggs

The latest LRQA Business Assurance interview features Robert DuPuy, the Head of Sales and Training for Lloyd’s Register Quality Assurance, Inc. (LRQA). In this interview, Robert talks about some of the key issues that organisations are facing during difficult economic times. He talks about management systems, the characteristics of a good management system and the importance of having accredited independent third party certification of management systems.

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Episode 4, INDEPENDENT ASSURANCE, LRQA Business Assurance Trust and Transparency Podcast Series

14th Jul 2009 by Alex Briggs

In Episode 4 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, the importance of independent assurance in restoring consumer trust in organisations and government is highlighted. Featured are Harriet Lamb, Fairtrade Foundation, Helen McTaggart of the Co-operative, Alan Knight and Kate Ives, AccountAbility, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.

Episode 3 LRQA Business Assurance Trust and Transparency Podcast Series

2nd Jul 2009 by Alex Briggs

Episode 3 LRQA Business Assurance Trust and Transparency Podcast Series In Episode 3 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Solitaire Townsend, co-founder and Chief Executive of Futerra Communications, offers insight into what businesses need to do to rebuild consumer trust, as well as the role that 3rd parties have in consumer decision making. Solitaire is one of the UK’s leading experts on environmental communications. In recognition of her work on environmental and sustainability issues, Solitaire was named as one of the original 15 “London Leaders” by then Mayor Ken Livingstone.

Risk Managers crucial to restoring Trust

1st Jul 2009 by Alex Briggs

Association of Insurance and Risk Managers (AIRMIC) next chairman, Paul Howard, was recently interviewed by Sue Copeland for this article in Strategic Risk Magazine.

At a time when resources are even scarcer, risk managers are going to have to be much smarter in the solutions we offer and really review the cost benefit of any situation.

Business Assurance Thought of the Day, June 26, 2009 – Reputational Risk

26th Jun 2009 by Alex Briggs

Andrew Tunnicliffe, chief operating officer at Aon Global Risk Consulting, had a very clear message for delegates at a recent conference:

Even in the heartland of corporate capitalism there is a realisation that they must embrace a sense of responsibility to the individuals, communities and even the global markets they serve.

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Danisco sees Sustainability leading Triple Bottom Line

26th Jun 2009 by Alex Briggs

According to this FoodNavigator.com article, Danisco’s new sustainability chief, Jeffrey Hogue, will look to build more value from company policies and seeing results on the bottom line – as well as for the environment and local communities.

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