The management systems community
19th Nov 2009 by Alex Briggs
This page contains all 10 episodes of the LRQA Trust and Transparency Podcast Series, which included 5 audio and 5 video episodes, as well as the “What Assures Consumers in an Economic Report.” The report was launched in April, 2009 and this podcast series is a result of that report and a series of interviews that were conducted during the launch of the report.
6th Nov 2009 by Alex Briggs
In Episode 10, the final one in the LRQA Business Assurance Trust and Transparency Podcast Series, Harriet Lamb, Fairtrade Foundation, Kate Ives, AccountAbility, Helen McTaggart, the Co-operative and Solitaire Townsend, Futerra Communications talk about the key findings from the “What Assures Consumers” research.
14th Sep 2009 by Alex Briggs
In Episode 8 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Harriet Lamb, Fairtrade Foundation, Alan Knight, AccountAbility and Solitaire Townsend, Futerra Communications share their thoughts on what it will take for organisations and government to rebuild consumer trust.
24th Aug 2009 by Alex Briggs
In Episode 7 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Sandy Sutherland, Head of Technical and Regulatory Affairs for Lloyd’s Register Quality Assurance (LRQA) talks about trust, carbon footprinting and the “AccountAbility Gap.” The interview was conducted at the Launch of the What Assures Consumers in an Economic Downturn Report at the Lloyd’s Register HQ in London. The research is the latest in a series from AccountAbility, sponsored by the Co-operative and supported by LRQA.
11th Aug 2009 by Alex Briggs
In episode 6 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, carbon footprinting and “green issues” are discussed. Featured are Harriet Lamb, Fairtrade Foundation, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.
23rd Jul 2009 by Alex Briggs
In Episode 5 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Dr Alan Knight, Head of Standards and Related Services at AccountAbility, one of the leading think tanks on corporate social responsibility and climate change issues, and Kate Ives, co-author of the What Assures Consumers in an Economic Downturn report and also from AccountAbility, talk about some of the key results from the latest What Assures Consumers research.
14th Jul 2009 by Alex Briggs
In Episode 4 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, the importance of independent assurance in restoring consumer trust in organisations and government is highlighted. Featured are Harriet Lamb, Fairtrade Foundation, Helen McTaggart of the Co-operative, Alan Knight and Kate Ives, AccountAbility, Sandy Sutherland, LRQA and Solitaire Townsend, Futerra Communications.
2nd Jul 2009 by Alex Briggs
In Episode 3 of the 10-part LRQA Business Assurance Trust and Transparency Podcast Series, Solitaire Townsend, co-founder and Chief Executive of Futerra Communications, offers insight into what businesses need to do to rebuild consumer trust, as well as the role that 3rd parties have in consumer decision making. Solitaire is one of the UK’s leading experts on environmental communications. In recognition of her work on environmental and sustainability issues, Solitaire was named as one of the original 15 “London Leaders” by then Mayor Ken Livingstone.
19th Jun 2009 by Alex Briggs
Episode 2 of the 10 part LRQA Business Assurance “Trust and Transparency” Podcast Series. This episode focuses on the “Accountability Gap” that was highlighted in the What Assures Consumers in an Economic Downturn Report. The research for the report was conducted in the UK by YouGov, commissioned by AccountAbility , sponsored by the Co-operative and supported by LRQA. The “AccountAbility Gap” refers to the difference between what consumers think an organisation’s responsibility is and how well they are at living up to that responsibility.
9th Jun 2009 by Alex Briggs
The 10 part “Trust and Transparency” podcast series is here! Harriet Lamb of The Fairtrade Foundation starts the series with her insight on what it takes for organisations to rebuild consumer trust. She also talks about Fairtrade and how they have done during the current economic downturn. She also shares her thoughts on the What Assures Consumers in an Economic Downturn report, the latest in a series from AccountAbility, sponsored by the Co-operative and supported by LRQA.
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