The management systems community
25th Sep 2009
Case study which looks at how Dubai Customs became the first (April 2008) Government organisation in the Middle East region to achieve ISO 10002 Standard for customer complaint systems.
22nd Jun 2009 by Alex Briggs
Increasingly, organisations are communicating their third party certification as a competitive advantage and as proof of improved stakeholder engagement. The recent communications of two Dubai organisations is a case in point.
DP World and Dubai Customs are both promoting their recent ISO 10002 (Customer Complaints) certification. Both organisations were certified by LRQA.
LRQA’s Business Assurance helps you manage your systems and risks to improve and protect the current and future performance of your organisation.
The Business Assurance approach uses a consistent methodology for providing business driven assessments based around the organisation’s most significant risks.
Choose your preferred method below. You can unsubscribe at any time.