Business Assurance Thought of the Day, June 22, 2009 – Dubai and ISO 10002
22nd Jun 2009 by Alex Briggs
Increasingly, organisations are communicating their third party certification as a competitive advantage and as proof of improved stakeholder engagement. The recent communications of two Dubai organisations is a case in point.
DP World and Dubai Customs are both promoting their recent ISO 10002 (Customer Complaints) certification. Both organisations were certified by LRQA.
