The management systems community
– 25th Sep 2009
Case study which looks at how Dubai Customs became the first (April 2008) Government organisation in the Middle East region to achieve ISO 10002 Standard for customer complaint systems.
– 8th Sep 2009 by Sarah Whitworth
McNeil PPC, a division of Johnson & Johnson and the leader in the consumer oral health and whitening market, ALcontrol Laboratories, one of Europe’s leading Food and Environmental testing organisations, and Lloyd’s Register Quality Assurance (LRQA), one of the world’s leading assurance, certification and verification services providers, have joined up to offer a live ISO 14001 Environmental Management Systems (EMS) Webinar on September 10, 2009.
– 11th Jun 2009 by Richard Gunawan
Siingapore Zoo (part of WRS) is an example of a not-for-profit organisation in Asia that successfully deployed ISO 14001 and OHSAS 18001 to achieve its objectives.
– 4th Jun 2009
New LRQA and TOMAL® Case study looks at how the Quality Management System (QMS) implemenetd by TOMAL with the support of LRQA’s Business Assurance approach helped them get through a difficult time.
– 14th Jan 2009 by Alex Briggs
Dell, Zara, Victoria’s Secret and Dyson are all household names. Professor Richard Wilding,one of Europe’s leading supply chain experts,
talked to www.businessassurance.com about what these brands did to get it right in their supply chain and about how they have set
examples that have changed the way that global supply chains operate today.
Here is a link to the case study video.
Here is a link to the entire 5-part Supply Chain video podcast series.
– 22nd Oct 2008 by Alex Briggs
Louise Nicholls, the Ethical Trading Director for Marks & Spencer and Ariane Thomas, the Supply Chain Purchasing Director for L’Oreal were two of the stars of the Ethical Supply Chain Summit in Berlin last week.
Nicholls inspired the audience with “real stories” from M & S factories around the world. She talked about working with suppliers in Morocco and Kenya and the unique ethical dilemnas faced when working with local suppliers in those markets.
Thomas’ presentation was insightful in contrasting L’Oreal’s policy of working with suppliers to improve their performance rather than firing them if they fail to be 100% ethically correct.
– 7th Jul 2008 by Alex Briggs
A new IT survey from Rackspace has revealed that corporations are less likely in 2008 than in 2007 to base decisions on the environmental impact.
– 28th Feb 2008
“In today’s Quality Management systems, the ability to control and correct processes is key to maintaining a high level of compliance within an organization”, says pharmaceuticalonline.com.
– 21st Sep 2007 by Alex Briggs
A Forbes article on growing supply chain risks, published a year ago this week, stated:
The three most cited disruptions to their supply chains were the supply of raw materials, the performance of supply chain partners (specifically in delivery and quality) and volatile fuel prices.
– 18th Sep 2007 by Andy Ritchie
Just got back from the two-day Carbon Footprint Consumer Products Summit in Chicago…
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