Management systems offer competitive benefits
1st November 2006
A major, independent study into the effects of ISO 9000 has found that organisations experience ’strongly significant abnormal improvements in financial performance’ after deciding to seek certification.
Conducted by scholars from Universities in California, Madrid and Maryland and published by the Institute for Operations Research and the Management Sciences, the detailed academic study was designed to test whether ISO 9000 certification leads to productivity improvements, market benefits, and improved financial performance.