The management systems community
19th September 2006 by Tim Kitchin
This via Channel 4: Ford-owned Jaguar has topped a poll of quality according to German magazine, Auto Zeitung.
Jaguar has hardly had the best track record for quality over the years, but Germans were particularly impressed by the quality of service in Jaguar dealerships, apparently.
Autoblog blogger Erin Mays picked up the finding, which it seems is based on opinion, rather than direct experience…
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